BODY IMAGE: OnTheGo at Hotel Jen Orchard Gateway Singapore
BODY IMAGE: OnTheGo at Hotel Jen Orchard Gateway Singapore
BODY IMAGE: OnTheGo at Hotel Jen Orchard Gateway Singapore

We have been closely monitoring the COVID-19 situation and are following guidelines from the World Health Organisation and respective local health agencies. We understand there are many concerns during this time and wish to assure our guests that the safety and wellbeing of our guests, customers and colleagues are of paramount importance to us.

We are committed to providing a safe and enjoyable customer experience, which is why numerous safety measures are in place that adhere to Ministry of Health advisories and company standards.     

During these unprecedented times, we continue to welcome our guests at our food and beverage outlets where possible in accordance with local requirements. For the latest information on our food and beverage offerings, please contact us via email at taste@hoteljen.com or by phone at (65) 6708 8899. 

Please note that On-The-Go is closed until further notice. We apologize for any inconvenience caused and we thank you for your continued patronage.

Our OnTheGo deli counter offers guests local foods in a fun way, right before they step out to go exploring.

Order coffee like a local from friendly staff at the On-The-Go counter to learn about our local coffee selections. OnTheGo can also deliver right to your door.


Takeaway a Sumptuous Spread 

Savour the best of Makan@Jen in the comfort of your home. From Makan @ Jen to makan at home. Introducing our international à la carte dishes and bento boxes available for takeaway. Simply order online or over the phone and pick your meals up directly from the hotel entrance, Guest Services Counter at Level one.

Order Period: 9 am to 7:30 pm

Pickup Period: 10 am to 8:30 pm

View the menu here 

For more information or order, call (65) 6708 8899 email taste@hoteljen.com.

Terms & Conditions: 


  • Prices quoted are in Singapore Dollars (SGD), and subject to prevailing government taxes.
  • All orders must be placed at least 30 minutes in advance.
  • Bulk orders of 10 Bentos and above must be placed at least 60 minutes in advance.
  • The last order for Bento set is 8 pm (Last pick-up by 8:30 pm).
  • All food orders pick up point will be at Hotel Jen Orchardgateway Guest Services Counter (level one).
  • All orders must be collected within 30 minutes from pick-up time. 
  • Pre-payment via payment link is required for orders above SGD 100.
  • Please review your orders for accuracy before checkout. No changes can be made once orders have been placed.
  • Food orders may be sent via email: taste@hoteljen.com or call: 6708 8899.
  • All orders must be paid thru credit card/paywave. Strictly no cash payment.
  • For more information, please call +65 6708 8899 or email taste@hoteljen.com.




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