22 October 2015

Singapore October 22, 2015 – It is with great honour that we announced Hotel Jen Orchardgateway Singapore is a proud recipient of Hotel Security Excellence Award at the Annual Hotel Security Award in 2015 in conjunction with the Annual Security Conference 2015. This award ceremony is organised by Singapore Hotel Association (SHA), held in collaboration with the National Crime Prevention Council (NCP) and Singapore Police Force (SPF). The event is graced by Guest-of-Honour, Mr Amrin Amin, Parliamentary Secretary and Ministry of Home Affairs.

Hotel Security Excellence Award is the main category amongst all awards and to qualify, hotel has to undergo a stringent audit process which includes inspection of physical security, contingency and crisis plans, and training procedures. All documents and Standard Operating Procedures (SOPs) must be in compliance with Singapore Standards for Hotel Security (SS545:2009).

To add on feathers to the cap, our Service Associate - Mr Jerry Ma from Guest Services received the Special Mention Award, which, is an honour under the Award Category of Vigilance. Not forgetting our Service Leader - Mr Lim Hock Lum received the Certificate of Commendation under the Award Category of Bravery.

“We are honoured and proud to be receiving the Hotel Security Excellence Award, Special Mention Award and Certificate of Commendation for the first time as we just celebrated our 1st Year Anniversary”. said Mr Hervé Duboscq, General Manager of Hotel Jen Orchardgateway Singapore. “These accolades are solid testaments and clear endorsements of our employees’ efforts and contributions in making our property a safe and secure environment for both our guests and employees, and we will continue to do what we have been doing and upgrade wherever possible to excel even further.”


Catering to urban adventurers, the Hotel Jen brand delivers quality, comfort and value with a playful twist and friendly service. Hotel Jen embraces the love for life and travel, helping curious travellers to leave boring behind through spontaneous experiences, unpublished insights and unconventional perspectives. Launched in 2014, Hotel Jen offers 10 vibrant hotels in some of the best locations across Asia Pacific, including Singapore; Hong Kong; Beijing and Shenyang, China; Manila; Penang and Johor in Malaysia; Brisbane, Australia; and Malé, Maldives. Hotel Jen is slated to open in Kota Kinabalu, Malaysia in 2018. For more information, visit or join the conversation on Instagram, Facebook and Twitter.