Visiting Singapore? Hotel Jen Orchardgateway Singapore by Shangri-La, is a 25-minute drive from Changi International Airport, and is accessible via taxi, public bus (along Somerset Road), subway (MRT exit B) and hotel limousine.

Hotel Limousine Charges for Airport Pick-up
Normal charges (7am - 10.59pm)
Car Type Charges
Mercedes E Class E200 SGD 95
Mercedes S Class S300 SGD 140
Toyota Alphard (7-seater) SGD 90
Combi 13-Seater Mini Van SGD 85
Midnight charges (11pm - 6.59am)
Car Type Charges
Mercedes E Class E200 SGD 105
Mercedes S Class S300 SGD 150
Toyota Alphard (7-seater) SGD 100
Combi 13-Seater Mini Van SGD 105

*Prices are subject to prevailing government taxes.

*A cancellation clause is applicable. Please inform Guest Services 24 hours in advance if you wish to cancel your limousine service.


Taxis are available at the airport arrival hall. It takes about 25 minutes and costs approximately SGD 25 - SGD 30 to travel from the airport to the hotel by taxi. Alight at the drop-off point at Orchardgateway. The hotel's entrance to the lobby is located just next to the Orchardgateway entrance on Somerset Road.


If you will be driving, your vehicle can be parked on Level 5 to Level 8 of Orchardgateway's carpark. The entrance of the carpark is shared with Orchard Central and is along Somerset Road, slightly after Killiney Road and before the Hotel's main entrance. Drive up to Level 5 and turn left into Orchardgateway's carpark. You can access the hotel via Orchardgateway's Lift Lobby A or from the hotel's lift lobby, which are both located near the other end of the carpark entrance.


At Changi Airport MRT Station, which is located at Terminal 3, board the train going towards Tanah Merah Station and alight at Tanah Merah Station, which is 2 stops away. Then, board the train going towards Joo Koon Station and alight at City Hall Station after 9 stops. After, board the train going towards Jurong East Station and alight at Somerset Station after 2 stops. Take exit C from Somerset MRT Station to Orchardgateway's Lift Lobby A. Take the lift to level 10, where the hotel's reception lobby is located.


Board Bus 36 at Changi Airport Passengers Terminal Building 2 and alight at Somerset Road Bus Station, which is positioned across from the hotel, after 27 stops. The trip will take about 60 minutes and cost approximately SGD 2. Turn right after crossing the road to see the hotel's entrance to the lobby.